Communication Essentials for Business Analysts

As a business analyst, your core job is to get the appropriate information by asking people. People often put so much focus on technical skills , such as on business modeling or systems design and they neglect the most crucial one: communicating effectively. This 4-hour crash course is designed from experienced business analysts for people whose job is to gather requirements and transmit information in an effective manner. 

Whatever your background is (business, computer science, statistics, data science, etc.) this course will help you achieve the below:

• Listening actively, and receiving all necessary signals, verbal or not
• Identifying someone's status in the change management process 
• Asking powerful questions, according to the context, timing and objective 
• Discriminating between events and human interpretation of events
• Getting useful feedback 

A certificate of Attendance will be provided to all attendees. Fill in the registration form and you will receive an e-mail with all the details.