Communication Essentials for Business Analysts

Your core job is to get the appropriate information by asking the right questions to the right people at the right time. People often put so much focus on technical skills, such as business modeling or systems design and they neglect the most crucial one: communicating effectively. 

This 4-hour crash course is designed by experienced business analysts for people whose job is to gather requirements and transmit information in an effective manner: business analysts, consultants, solution designers/arhitects, digital transformation proffesionals, etc.

Whatever your background is this course will help you achieve the below:

• Listening actively and receiving all necessary signals, verbal or not
• Asking powerful questions, according to the context, timing and objective
• Getting the required information from people who resist change
• Asking for and getting useful feedback
• Motivating people to provide useful information

A certificate of Attendance will be provided to all attendees. The investment per attendee is €90. Fill in the registration form and you will receive an e-mail with all the details.