Facilitating crucial conversations

We are often invited by our clients to act as facilitators during critical conversations. Such conversations can be (not exhaustive list):

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• strategy meetings

• employee assesments

• requirements specifications for new business models, processes or systems

• project steering commitee meetings

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Our role is to make sure that all viewponts are taken into consideration, cognitive bias and assumptions are eliminated, hot issues are pointed out and desicions are based on facts rather than interpretations. We use a variety of tools and techniques to make this happen, such as powerful questions, empathy mapping, user stories, event storming, impact mapping, etc.