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Change Management

Business Analysis

Business analysis is used to identify and articulate the need for change in how organizations work, and to facilitate that change. As business analysts, we identify and define the solutions that will maximize the value delivered by an organization to its stakeholders. Today in the market there is a lack of skilled business analysts and this course aims at filling this gap.

Course Outline

This course outline aligns with the IIBA's Standard for Business Analysis® and covers the key competencies and skills required for effective business analysis.

I. Introduction to Business Analysis 

  • Overview of Business Analysis

  • IIBA and its Principles

  • Role of a Business Analyst 

  • Key Business Analysis Techniques and Tools

  • Case Study: A Successful Business Analysis Project

II. Business Process Modeling and Improvement

  • Overview of Business Process Modeling

  • Business Process Modeling Techniques

  • Identifying Opportunities for Process Improvement

  • Implementing and Monitoring Process Improvements

  • Case Study: Successful Business Process Improvement Initiative

III. Solution Evaluation and Implementation

  • Evaluating Solution Alternatives

  • Cost-Benefit Analysis and ROI Calculation

  • Risk Assessment and Mitigation

  • Change Management Strategies

  • Case Study: A Comprehensive Solution Evaluation and Implementation

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