Mastering Change
Qualified Education Provider:
Lack of effective change management appears to be the main reason why 72% transformation projects fail (attributed to McKinsey). As technology evolutions have become a commodity, organizations urgently need to focus on developing the "change capacity and readiness" required in order to succeed in the their transformation initiatives. For that particular reason we have created the "Managing Change" course, based on our 20-year experience in transformation projects, and the global best practices (ACMP & PROSCI).
This 3-day (21h) course intends to equip attendees with all the skills and knowledge needed to lead effective change initiatives, develop effective change management plans, manage resistance, and achieve sustainable results. Wizzsense is recognized by the Association of Change Management Proffessionals (ACMP) as a Qualified Education Provider, meaning that graduates of this course become eligible to apply for the CCMP (Certified Change Management Professional) certification, which is the global Change Management standard!
Find out more about the CCMP certification, watching this video:
Course Outline
The course outline aligns with the ACMP's Standard for Change Management® and covers the key competencies and skills required for effective change management. The duration is 3 days (or 21 hours) and the outline is shown below:
Day 1
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Change Management as a Discipline: Terms and Definitions
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Defining Change and Success
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Defining Stakeholsers
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Defining Impact
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Define Readiness
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Define Risks
Day 2
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Active listening
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Giving and Receiving Feedback
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Setting boundaries and saying NO, when required
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Making Tough Conversations
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Dealing with negativity
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Motivating and influencing others
Day 3
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Engaging stakeholders
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Ensuring sustainable change
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Overview of the ACMP certification
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Steps to becoming a certified change management professional